Shipping, Delivery and Returns

Here you will find all the information on shipping times, delivery conditions and the returns policy that apply to our products and services.

Shipping

    • We ship to mainland Spain and the Balearic Islands. Orders are processed within 24–48 working hours of payment being confirmed.

    • Estimated delivery time is 2 to 5 working days, depending on the destination and product availability.

  • You will receive a tracking number once your order has been dispatched.

Delivery

    • Deliveries are made on working days. It is the customer's responsibility to provide a correct and complete address.

    • If nobody is present at the time of delivery, the courier will make a second attempt or leave instructions for collection.

Returns

    • You have 14 calendar days from receiving your order to request a return.

    • The product must be returned in its original condition, unused and with all its packaging.

    • Once we have received and inspected the item, we will issue a refund using the same payment method as the original purchase.

    • To arrange a return, please get in touch through the contact form.

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